Monday, January 20, 2014
spanish
When it comes to table and card games—whether in land-based
or online
casinos—dealers are the ones who are responsible for everything that
happens at their table. As part of good customer service, the dealers manage
the punters’ game, from assisting them in their decisions to providing relevant
information about the game.
There are a lot of opportunities for experienced dealers
through online
casino companies today; all are open for male and female casino
dealers. However, female croupiers typically outnumber male dealers in online
casinos. The main reason can have social implications, but more specific
factors can also be taken into account. Here are some of the similarities and
differences of a male and female online casino dealer:
Similarities
a.
Physical appearance – they both have faces that
register well to the camera. Most casino companies prefer dealers who are tall,
with good physique, and have a face that is pleasing to the eye.
b.
Skills – they both have good mathematical skills
and excellent knowledge about the games they administer.
c.
Customer oriented – as losing in a game is
inevitable, dealers are trained to effectively pacify or calm down the losing
players’ intense emotions.
Differences
a.
Stress Tolerance – dealing cards while dealing
with difficult players can be very stressful, and mostly, female dealers have a
lower stress tolerance than their male counterparts.
b.
Empathy –when it comes to empathizing with
customers, some studies have suggested that female dealers are better than the
males. The number of female online casino dealers may be the proof of this.
c.
Interpersonal Relationship – the ability to
establish and maintain mutually satisfying relationship between the dealer and
the players while on the game is said to be done better by female dealers.
It is indeed a very crucial role for the dealers to make
every game worthwhile, fair, and organized. These commonalities and differences
may be based on gender but the most important part of online casino dealing job
is providing good customer service, which includes accurate betting and honest
payouts.
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